Aimee W.

Work Experience

Virtual Assistant
WorkrBee
July 2024 – Current

• Provided administrative and virtual support to clients and team members. Managed emails, calendars, scheduling, and day-to-day administrative tasks. Organized documents, spreadsheets, files, and client information. Assisted with data entry, record keeping, and database management. Communicated through email and virtual platforms.

Secretary’s Assistant
Tucson Baptist Church
May 2015 – December 2016

• Created weekly bulletins and newsletters for the congregation. Provided administrative support to pastors and other church staff, including scheduling meetings, preparing documents, and answering phone calls. Coordinated communication between church members and staff via email or telephone. Maintained accurate records of church membership and attendance. Greeted visitors warmly; provided assistance with inquiries from both internal and external sources. Answered telephones to give information to callers, take messages, or transfer calls. Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions. Made copies of correspondence and other printed material. Created fliers and invitations for conferences or special events.

Administrative Assistant
Manna Worldwide
February 2014 – July 2014

• Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner. Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records. Compiled and entered data into various databases to ensure accuracy and completeness. Served as primary point of contact for facilitating operational and administrative inquiries. Maintained calendars and schedules to set appointments for management team. Processed incoming mail and distributed to relevant departments or individuals.• Screened incoming telephone calls, routing to appropriate personnel.

Receptionist
Diamond Dental
May 2011 – February 2014

• Answered and managed incoming calls to schedule patient appointments and confirm upcoming appointments. Greeted patients, verified insurance information and scheduled appointments in a timely manner. Operated dental office software and managed patient records with confidentiality. Practiced consistently exceptional customer service skills to maximize patient satisfaction. Received and processed payments for services rendered, including cash and credit transactions. Scheduled appointments and maintained and updated appointment calendars.• Developed friendly relationships with patients through positive interactions to create an inviting atmosphere in the office. Performed clerical tasks, such as scheduling follow-up visits, preparing charts for new patients, and taking phone messages. Collaborated with dental assistants, hygienists, and other dental staff to ensure patient satisfaction.

Director
Extended Education
August 2007 – April 2011

• Utilized effective communication skills to build relationships with parents, teachers, school administrators, and community partners. Implemented behavior management policies that ensured a safe learning environment for all students. Facilitated meetings between staff embers and other stakeholders to discuss goals for the after-school program. Performed administrative tasks such as scheduling events and activities, ordering supplies, preparing reports, and recruiting volunteers. Coordinated and managed the daily operations of an after-school program for students in grades 1-6, including supervising staff and volunteers. Organized field trips which allowed students an opportunity to explore their interests outside of the classroom setting while also learning valuable life skills such as teamwork and problem solving. Cultivated positive relationships with families and teachers to enhance childcare environment.