Nadia A.

Work Experience

Virtual Assistant
WorkrBee
March 2025 – Current

• Provided reliable virtual administrative support, managing calendars, email communication, scheduling, and day-to-day organizational tasks.
  Coordinated client needs, maintained accurate records, and supported multiple projects while meeting deadlines and maintaining confidentiality. Utilized various digital tools and communication platforms to streamline workflows, improve organization, and provide professional support.

Research Project Manager
University of North Carolina at Chapel Hill | School of Medicine
August 2023 – 2025

• Used Buy Carolina, Infoporte, Qualtrics, Webex, Zoom, Connect Carolina, Bank of America Works, One Drive, Microsoft Office, myUNC Health Care, and other UNC based software. Managed executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements. Managed several projects simultaneously while maintaining a high level of service, care, and quality. Created and maintained multiple departmental schedules, including the on-call attending schedule, with 60+ MDs in the rotation.

Admin Support Specialist
University of North Carolina at Chapel Hill | School of Medicine
January 2021 – August 2023

• Coordinated early arrival process for up to 1,400 students which included creating temporary assignments, processing billing, and responding to hundreds of calls weekly. Maintained calendars for five executives simultaneously, driving organizational efficiency and success through management of daily operations and special projects. Led meetings, drafted agendas, minutes, action item checklists and drafted policies, providing accurate, concise, error free communication on-point with departmental mission and branding. Directed all departmental marketing efforts, including marketing plan, various publications, and the departmental website. Directed and managed daily operations of the Residence Life program (2,900 bed capacity) including: status of housing reports, forecasting, and operations and budget requests. Proposed new housing policies that increased revenue for early arrival move-in by 40%. Budgeted and managed departmental funds totaling over $60,000.00.

Garden Shop Manager
North Carolina Botanical Garden
July 2016 – January 2021

• Collaborated and built relationships with other university offices and provided student referrals for academic, career, personal, and social needs. Educated students and parents on managing expectations by providing good customer service and one-on-one attention. Provided phone and in-person consultations for faculty and staff needing guidance on dealing with students they had concerns with. Managed complex referral system including self-referral, parents, faculty, and staff. Scheduled weekly follow up appointments with students, maintained individual case records and client files, coordinated additional services as needed, and tracked student progress of treatment plans.

Admin Support Specialist
Center for AIDS Research | Lineberger Cancer Center
July 2016 – February 2019

• Directed and managed eight-month schedule software conversion project from procurement to on time launch, led a group of 30 managers while maintaining end user focus and change management strategies. Responsible for direction, implementation, defining scope and deliverables, and identifying problems in advance. Developed and managed project and process timelines, action items, resources, with input from leadership, stakeholders, and co-workers.