Kendall G.

Work Experience

Organizational Cultural Coordinator
Operation Mobilization USA
2026 - Current

• Manage complex organizational contact databases, survey administration, data, and communications archives to optimize operational efficiency and ensure information accuracy. Develop and distribute organization-wide internal communications, digital community spaces (Microsoft Teams), email newsletters, and announcements with attention to detail and brand consistency. Direct the planning, logistics, technology, and facilitation for virtual all-team gatherings, quarterly Focus Days, and weekly hybrid employee engagement initiatives. Lead cross-functional volunteer teams in executing monthly prayer gatherings and staff community events, providing training, clear deliverables, and relational support. Partner with senior executive leadership to facilitate both in-person and virtual engagements, anticipating stakeholder needs and delivering seamless back-office support.

Digital Marketing Coordinator
Operation Mobilization USA
2025 - 2026

• Analyzed and reported on social media and digital marketing campaign performance (ROI and KPIs) using analytics tools; delivered actionable insights to optimize engagement and reach. Managed website content and collaborated with external agencies and internal stakeholders to enhance user experience and ensure up-to-date, mission-aligned messaging. Developed and executed a strategic social media plan and content calendar aligned with organizational goals and seasonal campaigns. Created, edited, and published engaging multimedia content across platforms to increase visibility and audience interaction. Oversaw community engagement by responding to inquiries, monitoring comments, and fostering a positive, responsive online presence. Researched digital marketing trends, emerging technologies, and audience engagement strategies while staying current with evolving tools, platforms, and design trends to implement innovative, emotionally resonant, and effective content strategies. Ensured brand consistency across digital and print communications, aligning messaging with organizational values and visual identity.

Marketing Services Assistant
McDonough Christian Church
2020 - 2023

• Managed CRM database profiles and workflows, inputting data, executing edits, categorizing contacts (members, guests, inactive), and designing automated emails and text messages to streamline outreach and provide helpful information to new contacts. Executed monthly credit card reconciliation, managed physical and digital documentation, made copies, and utilized the Microsoft Office Suite and Google Workspace for administrative operations. Recruited, screened, and led the Communications Department volunteer team; provided onboarding, training, and ongoing support to ensure high-quality deliverables, while developing a pipeline of volunteers. Produced, designed, and managed multimedia and written communications, including social media content, email campaigns, SMS updates, signage, handouts, and website pages using Adobe Creative Suite. Served on the staff leadership team, contributing to strategic planning and cross-departmental collaboration. Received and assessed communication requests from staff and volunteers; developed strategic communication plans with timelines and deliverables, coordinated with external vendors, and ensured project execution.