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CANDIDATE PROFILE

Karen E.

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WorkrBee Virtual Assistant

NAME: Karen E.

LOCATION: Virginia

TIME ZONE: Eastern

HOURLY RATE: $32

AVAILABILITY: up to 40 hours per week

STATS:

Communication: Very Strong

Problem Solving: Very Strong

Time Management: Strong

Typing Score: 79 wpm, 99% accuracy

Enneagram: 9 | Peacemaker

Background Check: Clear

Strengths

  • AI Tools

  • Arranging Travel

  • Calendar Management

  • Creating Email Communications

  • CRM Data Entry

  • Data Entry

  • Document Preparation

  • Expense Reports

  • Graphic Design

  • Inbox Management

  • Invoicing/Billing

  • Project Management

  • Proofreading/Editing

  • Research

  • Social Media – Creating Content in Canva

  • Quality Control

Software & Tools

  • Microsoft Suite

  • Google Suite

  • Canva

  • Slack

Not In My Wheelhouse

  • Coding/Programming

  • Copywriting

  • Database Management

  • Google Ads

  • Sales

  • SEO Marketing

  • Social Media – Scheduling

Work Experience

Virtual Assistant
WorkrBee
2026 - Current

  • Provided administrative and virtual support to clients and team members. Managed emails, calendars, scheduling, and day-to-day administrative tasks. Organized documents, spreadsheets, files, and client information. Assisted with data entry, record keeping, and database management. Communicated through email and virtual platforms.

Operations Coordinator | Office Manager
Lynchburg Organic Cleaning
2020 – 2026

  • Successfully balanced schedules for clients, team members, and meetings, adeptly navigating multiple competing priorities. Lead and oversaw all aspects of daily operations ensuring overall operational efficiency. Ensured seamless communication between office and field staff. Created customer profiles and prepared service quotes based on client needs, project scope, and company pricing guidelines. Generated and managed invoices, ensuring accurate billing records and timely communication regarding payments and account balances. Proficiently engaged with clients, addressing inquiries, gathering feedback, and utilizing excellent customer service skills to consistently meet and exceed service expectations. Updated client profiles and tailor services to evolving client needs. Managed the hiring process, using recruiting tools such as Indeed to identify and evaluate qualified candidates for open positions. Completed training programs for new employees, adhering to company standards of efficiency and quality. Maintained detailed records of trainee progress and provided constructive feedback to enhance employee performance.

Therapeutic Riding Intern
Brook Hill Farm
January 2019 – December 2020

  • Proficiently identified and addressed medical issues, administering necessary treatments and care to ensure the well-being of the horses. Actively observed riding lessons, adapting techniques and instructions as needed to optimize students’ learning experience and performance. Demonstrated poise during unforeseen emergencies, responsibly managing and resolving situations to guarantee the safety of both horses and personnel. Provided valuable mentorship and guidance to students participating in therapeutic riding programs, fostering their growth and development. Maintained detailed logs and reports, ensuring a systematic record of progress in equine medical treatments and therapy sessions.

Guest Services | Sales Specialist
SeaQuest
January 2019 – December 2020

  • Warmly welcomed and assisted customers in the gift shop and actively contributed to merchandise, ticket, and membership sales through effective promotion and customer engagement. Promptly responded to guest inquiries both on-site and over the phone. Maintained store presentation standards through effective merchandise organization and a commitment to a clean and inviting environment. Demonstrated adaptability and competence by cross-training in various roles within the facility, enhancing operational efficiency. Safely facilitated animal interactions and educated guests about exhibits.

WHAT OTHERS ARE SAYING

“On a daily basis, Karen was reliable and adaptable. She could step into different roles as needed. She stayed organized, was very detail oriented, and maintained a strong work pace. She was pleasant to be around and her coworkers always enjoyed being around her. Karen was someone I could trust to handle her responsibilities with minimal oversight. She is highly organized, has strong organizational skills, and a commitment to deliver high quality work. She has a perfectionist mindset in the best way. Karen takes pride in ensuring her tasks are completed accurately and thoroughly. She is also exceptional at building relationships, listens carefully, and works proactively to ensure customers are taken care of.”

Reference: Kate Folk, Lynchburg Organic Cleaning

Education Background

Liberty University
Bachelor of Science in Psychology

Interview Talking Points

  • Culture/Mission Fit: What makes this candidate a good fit for your organization?

  • Time Requirements: Are there weekly meetings that your VA will be required to attend?

  • Candidate Availability: Discuss their day-to-day availability between 9am - 5pm.

  • Task Run-Through: Discuss the main tasks they will be assisting you with. Are they confident in helping in those areas?